City Explained, Inc. and the City Explained, Inc. graphic logo are trademarks of City Explained, Inc. All other City Explained, Inc. product names, service marks, slogans, and logos referenced in this Web site are trademarks, service marks, registered trademarks, or registered service marks of City Explained, Inc. All other company or product names referenced in this Web site are trademarks of their respective owners
CommunityViz®, Scenario 360™, Scenario 3D™ and TimeScope™ trademarks of Texas A&M AgriLife Extension Service.
ArcGIS® and ArcView™ are trademarks of Esri.
Google Earth® is a registered trademark of Google, Inc.
Trimble SketchUp® is a registered trademark of Trimble.
3ds Max™ and Maya™ are trademarks of Autodesk.
City Explained, Inc. does not review specific requests for guidance concerning the use of trademarks, service marks, logos, or other product names. To the extent this Web site does not provide answers to your specific questions please consult your legal counsel.
If you have a trademark question pertaining to an existing agreement or other business agreement with City Explained, Inc., please contact us.
City Explained, Inc. does not advise others on the scope of intellectual property rights. City Explained, Inc. does not permit or consent to any name, logo, trademark or service mark to be used that could be confused with or dilute City Explained, Inc.’ trademarks. If you have any questions, you should consult your legal counsel.
City Explained, Inc. is committed to respecting the intellectual property rights of others and requests the same of our customer. City Explained, Inc., in its sole discretion, may terminate the accounts and access rights of users who infringe or otherwise violate others’ intellectual property rights.
City Explained, Inc. respects your privacy, and we are careful about how we collect, store and use your personal information during your visit to this site. Below are the guidelines we use for protecting the information you provide us during a visit to our Web site or when you use our online applications or software. These guidelines may be expanded or updated as we modify our site. We recommend that you review this policy from time to time to see if it has changed.
The name of our company is City Explained, Inc., and we are a company located in North Carolina, in the United States that, among other things, provides software that assists planners, resource managers, local and regional governments, and many others to help them make decisions about development, land use, transportation, conservation and more.
Just so we’re clear, whenever we say “we,” “us,” “our,” or “ourselves”, we’re talking about City Explained, Inc. and whenever we say “you” or “your,” we’re talking about the person or business who has decided to use our services. And since we do a lot of different stuff, when we talk about our services, we mean any of our websites or apps; or any features, products, graphics, text, images, photos, audio, video, or similar things we use.
We value and respect your privacy. That is why we strive to only use your information when we think that doing so improves your experience in using our services. If you feel that we could improve in this mission in any way, or if you have a complaint or concern, please let us know by sending us your feedback to the following email address: email@example.com.
Our goal is to be as transparent and open about our use of information and data as possible, so that our users can benefit from both the way they provide information and how we use it.
In using the services, you may be asked to provide us a variety of information– some of which can personally identify you and some that cannot. We may collect, store, and share this personal information with third parties, but only in the ways we explain in this policy. Here’s how we do it and why we do it:
A. Personally Identifiable Information: How we collect it.
Personally identifiable information is data that can be used to contact or identify a single person. Examples include your name, your phone number, your email, your address, and your IP address. We collect this kind of information in the following ways:
B. Personally Identifiable Information: How we use it.
City Explained, Inc. uses your information to assist you in the following ways:
C. Who We Share Your Information With and Why
City Explained, Inc. only shares your information with third parties in the following ways and for the following purposes:
D. Your Choices in What Information You Share
Other than the cookies collected by our website hosting provider, currently Go Daddy, we do not require you to provide any personal data unless you purchase our software. Our process for collecting information (other than the cookies collected by our website hosting provider) begins when you purchase the software. We will request your consent to use your data at that time. We require your personal data as part of your contract with us so we can provide you our services. We will not use your data for more than the purpose for which it was collected.
E. How Long We Keep Your Information
For anyone who has purchased our software, we will retain your Personally Identifiable Information until you request in writing that we delete or otherwise remove your Personally Identifiable Information. A request to delete or otherwise remove your Personally Identifiable Information will also be forwarded to our software license manager, currently SoftwareKey System owned by Concept Software, Inc., to remove your information from their database. Our business cannot control the actions of third parties, including Concept Software, Inc.
Furthermore, when we process information, we retain a record, to the extent reasonably possible, of the following information: the processor, purpose of the processing, categories of individuals and data involved, nature of disclosure, if there is a transfer of information over national boundaries, the length of time the information will be held before erasure, and the security measures involved.
F. Where We Keep and Transfer Your Information
Our business is operated in the United States and third parties with whom we share your information are as well. Our servers are located here and this is where your data and information will be stored.
Please be aware if you are a citizen of another country, and if you live in Europe in particular, that your information will be transferred out of your home country and into the United States. The United States might not have the same level of data protection as your country provides.
Based outside of the EU, we do not focus our business in the EU. Our processing of personal data from individuals in the EU is occasional and is not targeted to reveal race; ethnicity; political, religious, or philosophical beliefs; trade union memberships; health; sexual activity; or, sexual orientation.
If you would like more information about this, please email us at firstname.lastname@example.org.
G. EU Rights to Information
According to the laws of the European Union (except for limited exceptions, where applicable), anyone in those countries has the right to:
A. Keeping it Safe
City Explained, Inc. makes reasonable and commercially feasible efforts to keep your information safe. Though we are a small business, we have appropriate security measures in place to prevent your information from being accidentally lost, used, or accessed in an unauthorized way. We restrict access to your personal information to those who need to know it, are subject to contractual confidentiality obligations, and may be disciplined or terminated if they fail to meet these obligations. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
That said, no organization or business can guarantee 100% data protection. With that in mind, we also have procedures in place to deal with any suspected data security breach. We will inform both you and any applicable authorities of a suspected data security breach, as and when required by law.
B. Links to Other Websites
Our site has links to the sites, content, and services of other businesses, suppliers, advertisers, sponsors, and other third parties. Any products or services found through a link to any of these other sites are subject to separate privacy policies. City Explained, Inc. is not liable for any content provided or actions taken by such third parties.
C. Do Not Track Signals
Some technologies, such as web browsers or mobile devices, provide a setting that when turned on sends a Do Not Track (DNT) signal when browsing a website or app. There is currently no common standard for responding to DNT Signals or even in the DNT signal itself. Except as otherwise described in this Agreement, we do not track your web browsing.
D. Use by Minors
This website, its content, and our services are not intended for anyone under the age of 13. City Explained, Inc. does not knowingly collect information from those under the age of 13. If City Explained, Inc. learns it has accidentally collected such information, it will be deleted.
If you are a parent and your minor child has provided us personal information, you have the right to contact us and require that we: (a) permit you to review the personal information provided, and (b) remove and delete the personal information provided. To do so, upon you contacting us, we must take reasonable steps to confirm you are the parent. You may contact us for such a request at any time at email@example.com
E. Compliance with Regulators
You also have the right to file a complaint with the supervisory authority of your home country, where available, relating to the processing of any personal data you feel may have violated local regulations.
A. No Unsolicited Personal Information Requests
We will never ask you for your personal information in an unsolicited letter, call, or email. If you contact us, we will only use your personal information if necessary to fulfill your request.
City Explained, Inc. respects the rights of all of its users, regardless of location or citizenship. If you have any questions or concerns about any of these rights, or if you would like to assert any of these rights at any time, please contact firstname.lastname@example.org
D. Questions about Policy
Please read carefully before using this Web site